Konica Minolta 211 User Manual

Troubleshooting

IC-206

12-3

If network printing cannot be performed, check for the following.

1

Did the machine re-
ceive the print job?

Yes

A machine error (out of pa-
per, out of toner, etc.) oc-
curred.

Check the machine status 
and correct the error.

No

The data has not been re-
ceived.

Continue with 2.

2

Is there a response 
from pinging sent 
from the computer to 
the controller?

Yes

The print destination port 
setting is incorrect.

Specify the correct port.

The computer is temporar-
ily malfunctioning.

Restart the computer.

The printer driver is not in-
stalled correctly.

Follow the procedure to 
correctly uninstall, then re-
install the printer driver.

No

The machine is temporarily 
malfunctioning.

Restart the machine.

The network cable is dis-
connected or the relay de-
vice is faulty.

Correctly connect the ca-
ble, or restart or replace the 
relay device.

The IP address and/or sub-
net mask is incorrectly 
specified.

Specify the correct IP ad-
dress and subnet mask.

Transmission is not 
possible.

The connections are incor-
rect.

Check the indicators on the 
hub and check the connec-
tions.

—

The settings necessary for 
the device are not regis-
tered.

Specify the necessary net-
work settings.

The LAN cable is damaged.

Replace the LAN cable.

—