Allied Telesis AT-MC602 User Manual

47

This chapter contains information on how to troubleshoot the 
AT-MC601 and AT-MC602 network extenders in the event a problem 
occurs.

If after following the instructions in this chapter you are unable to 
resolve the problem, contact Allied Telesyn Technical Support for 
assistance. Refer to ”Contacting Allied Telesyn Technical Support” 
on page 9 for information on how to contact our Technical Support 
Department.

Check the PWR LED on the front of the network extender. If the LED is 
OFF, indicating that the network extender is not receiving power, do the 
following:

❑ If the network extender is inserted in the AT-MCR12 chassis, make 

sure that the power cord is securely connected to the power 
source and to the power connector on the back panel of the 
AT-MCR12 chassis.

❑ If the network extender stands alone, make sure that the provided 

adapter is securely connected to the power source and to the 
power connector on the back panel of the network extender.

❑ Verify that the power outlet has power by connecting another 

device to it.

❑ Try connecting the network extender to another power source.

❑ Try using a different power cord or a different power adapter.

❑ Check that the voltage from the power source is within the 

required levels for your region.