Cisco Systems Dial NMS User Manual

Page of 132
Preface
Cisco Connection Online
NE
Basic Dial NMS Implementation Guide
•
Managing Modems (Cisco IOS 12.1)—Describes configuration and troubleshooting tasks for dial 
access environments.
http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121cgcr/dialts_c/dtsprt2/dcdm
odmg.htm
•
Modem Management Commands (Cisco IOS 12.1 and 12.0)—Provides two lists of Cisco IOS 
modem commands used for configuring and troubleshooting modems.
http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121cgcr/dial_r/drdshom.htm
http://www.cisco.com/univercd/cc/td/doc/product/software/ios120/12cgcr/dial_r/drprt1/drmodmgt
.htm
•
CiscoWorks 2000 Documentation Set—A collection of configuration guides and reference manuals.
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/index.htm
Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance 
customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services 
to Cisco's customers and business partners. CCO services include product information, product 
documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, 
brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced 
simultaneously: a character-based version and a multimedia version that resides on the World Wide Web 
(WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and 
it is excellent for quick access to information over lower bandwidths. The WWW version of CCO 
provides richly formatted documents with photographs, figures, graphics, and video, as well as 
hyperlinks to related information.
You can access CCO in the following ways:
•
WWW:  http://www.cisco.com
•
WWW:  http://www-europe.cisco.com
•
WWW:  http://www-china.cisco.com
•
Telnet:  cco.cisco.com
•
Modem:  From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following 
terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up 
to 28.8 kbps.
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional 
information, contact cco-team@cisco.com.
Note
If you are a network administrator and need personal technical assistance with a Cisco 
product that is under warranty or covered by a maintenance contract, contact the Cisco 
Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To 
obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 
553-6387, 408 526-7208, or cs-rep@cisco.com.