Siemens 4100 Series User Manual

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Router User’s Guide
 
Monitoring Network Health
 
Diagnostics 
The Router provides a considerable amount of diagnostic functionality for testing connectivity on both the 
Local Area Network (LAN) and the Wide Area Network (WAN). This includes LAN-side connections within 
the home and WAN-side connections to the carrier, service provider and Internet. WAN-side testing may 
be performed for each of the WAN-side connections currently configured. This data is commonly 
requested by technical support to assist in troubleshooting.  
Note: This option may not be available on your Router configuration. 
To run diagnostics: 
1. Select 
Diagnostics from the left navigation pane of the Web interface. This displays “Diagnostics” 
window.  
 
2.  Select the connection you want to test from the Connection to Test drop-down menu.  
3. Click 
Run Diagnostics. The test results display under the Results column.  
If one of the following failed, contact your Service Provider. 
•  Connections at the Carrier 
•  Independent Service Provider 
•  Internet Connectivity  
4.  If a test displays a 
FAIL
 status for any other reason then listed above, click Run Diagnostics again 
to confirm the failure. 
5.  If the test still displays a 
FAIL
 status, check all connections and passwords; then click Run 
Diagnostics again. 
6.  If the test still displays a 
FAIL
 status, contact your Service Provider for further assistance. 
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