SonicWALL SSL-VPN 2000 User Manual

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SonicWALL SSL-VPN 2000 Getting Started Guide       Page 67
SonicWALL Global Support Services
On your appliance, on the Web, and on the phone, we make it easy and fast to find the 
information you need to keep your SonicWALL solution, and your network, running 
smoothly and efficiently.
Use the Online Help. Every SonicWALL security appliance includes Web-based online 
help available from the management interface. Clicking the question mark button on the 
top-right corner of every page accesses the context-sensitive help for that page. Once 
you’ve established an Internet connection, online help can get you the latest answers to 
frequently asked questions. Access to online help requires an Internet connection; fees 
may apply.
Visit SonicWALL online. Select your product, service, or operating system from the 
drop-down menus. Read the Getting Started Guide and the Administrator Guide 
available on the website. Search the SonicWALL Knowledge Base, check for new 
downloads, or get help from the SonicWALL user community through the Discussion 
Forum. SonicWALL’s support website covers all aspects of support, from basic set-up 
and how-to information to more detailed technical notes and FAQs.
Explore training options. To meet your network security educational needs, 
SonicWALL offers a comprehensive sales and technical training curriculum. Our self-
paced e*Briefings and instructor-led classes are designed for network administrators and 
security experts who need to enhance their knowledge and maximize their investment in 
SonicWALL solutions and security applications. 
Need more help? Our technical support specialists are available by phone to help you 
with basic configuration and troubleshooting. Just call the support center in your region. 
The first 90 days of support are included with your warranty!
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See the following sections for more information:
1. Warranty support and hardware warranty begin on the date of product registration. 
Telephone fees may apply for phone assistance. Telephone numbers and hours of 
operation vary by geographic region and are subject to change.