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IBM 4.3-W User Manual

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Chapter 7:  Collection Formulas
232 
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Cluster Percentage of Normal Call Clearing (percent)
Type
CME
Description
The ratio between calls that have a normal termination code and the total number of calls. This metric is the 
opposite of the 
Percentage of Drop Calls
.
Syntax
^(100*((ClusterTotalCalls - ClusterDropCalls)/ClusterTotalCalls))
Formula Input
Input:
ClusterDropCalls
Source: ClusterDropCall (Formula)
Input:
ClusterTotalCalls
Source: ClusterTotalCall (Formula)
Generic Database Alias
None.
Formula Editor Path
AP > Specific > CME > VOIP > Cisco