IBM 4.3-W User Manual

Chapter 7:  Collection Formulas

240 

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

Cluster Total Number of External Calls (Nb)

Type

CME

Description

Any call to or from the PSTN. This is the opposite of a company call (see 

 Cluster Total Number of 

Company Calls (Nb)

).

An external call can be any of the following call types:

•

Local

•

Long distance

•

International

•

Incoming 

Syntax

^(ClusterLocalCall + ClusterInternationalCall + ClusterLongDistanceCall + 

ClusterIncomingCall)

Formula Input

Input:

ClusterIncomingCall

Source: ClusterIncomingCall (Formula)

Input:

ClusterInternationalCall

Source: ClusterInternationalCall (Formula)

Input:

ClusterLocalCall

Source: ClusterLocalCall (Formula)

Input:

ClusterLongDistanceCall

Source: ClusterLongDistanceCall (Formula)

Generic Database Alias

None.

Formula Editor Path

AP > Specific > CME > VOIP > Cisco