IBM 4.3-W User Manual

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Chapter 7:  Collection Formulas
328 
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Incoming
Type
Import
Description
Identifies a call where caller is not an internal extension.
An Incoming call is also:
An Inbound call
An off-net call, coming from the PSTN
Syntax
#Bulk Metric
Generic Database Alias
None.
Formula Editor Path
AP > Specific > Bulk > VOIP > Cisco > CDR