IBM 4.3-W User Manual

Page of 516
Chapter 7:  Collection Formulas
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
419
Total Number of VoiceMail Direct Calls (Nb) CME(Bulk) VOIP Cisco
Type
CME
Description
The total number of voicemail calls that are direct calls to voicemail (that is, users calling voicemail directly rather 
than being forwarded). This metric is the opposite of 
ForwardToVoiceMai
.
Syntax
^(VoiceMailCall - ForwardCallToVoiceMail)
Formula Input
Input:
ForwardCallToVoiceMail
Input:
VoiceMailCall
Source: VoiceMailCall (Formula)
Generic Database Alias
None.
Formula Editor Path
AP > Specific > CME > VOIP > Cisco