RCA 605 User Manual

E-DOC-CTC-20051017-0151 v1.0

Troubleshooting

7.1.2 Wireless Ethernet Troubleshooting

Not able to connect

wireless clients

Check the following:

If registration is enabled, you must press the 'Association' button to register 
the wireless client or search for wireless devices via the embedded Web 
pages.

Make sure the SpeedTouch™ Association Control List is not locked. You can 
check this on the Web pages. On the Wireless Access Point settings, make sure 
New stations are not allowed is NOT selected. 

No wireless connectivity

Make sure that:

Both the wireless client adapter and the SpeedTouch™ are allowed to connect 
through wireless channels as defined for local regulatory domain.

The WLAN client is configured for the correct wireless settings (SSID, security 
settings).

Check the signal strength, indicated by the wireless client manager. If the 
signal is low, try to place the SpeedTouch™ or to direct the SpeedTouch™’s 
antenna for optimal performance.

Make sure that the wireless client adapter is enabled (message like “radio 
on”).

Poor wireless

connectivity or reach

Check the following:

Choose automatic channel selection or carefully select a radio channel that 
does not interfere with other radio channels.

Make sure both the WLAN client adapter and the SpeedTouch™ are allowed to 
connect through wireless channels as defined for local regulatory domain.

Check the location of the SpeedTouch™ in the building. 

Check the signal strength, indicated by the wireless client manager. If the 
signal is low, try to place the SpeedTouch™ or to direct the SpeedTouch™’s 
antenna for optimal performance.