Telular SX3i User Manual
P
HONECELL
SX3i AMPS
20
U
SER
M
ANUAL
12/08/99
Phonecell SX3 Troubleshooting
Telephone Service is Not Working
If the telephone service is not working, first check the operation of the telephone
equipment and wiring connected to your Phonecell SX3. Test the equipment on a
different service or piece of equipment to ensure proper operation, or connect a
known good telephone device to the RJ-11 port on the Phonecell SX3 unit. This
will verify the condition of the telephone equipment and the internal wiring of the
telephone service to ensure that its working properly. If the telephone system or
wiring is not working properly, replace or repair the equipment as required.
Otherwise, contact your cellular provider or your authorized Telular distributor.
Unable to Receive Incoming Calls
If more than one telephone or telephone device is connected to your Phonecell,
make sure that all devices are on-hook (hung up). If one extension is off-hook
(off its cradle), none of the extensions on your phone line will ring when an incom-
ing call occurs.
Moisture or Ventilation Problems
Visually inspect your Phonecell units enclosure. Moisture can damage the equip-
ment. Ventilation is also very important. If there are moisture or ventilation
problems, move your Phonecell SX3 to correct as necessary.
No Power
The LED lamp on the front of your Phonecell SX3 indicates the units power con-
dition. If the LED is RED, YELLOW or GREEN, your Phonecell is receiving power.
If the power cord is connected and the LED lamp is not lit, the Phonecell is not
receiving power. Verify that the AC power source and its corresponding circuit
breaker are functioning properly.
Battery Backup Failure
If youve installed batteries, the FWT must be connected to AC power for at least
24 hours to fully charge the batteries before theyll back up your Phonecell SX3.
Verify that the batteries have been charged for at least 24 hours and that the
power source and its corresponding circuit breaker are functioning properly. Then,
examine the batteries for wear and corrosion. Replace the batteries if necessary.
WARNING!
Only Authorized Service Personnel should remove the cover of your
Phonecell SX3. For further assistance, contact your Authorized Telular
Representative. Please have your units model and serial number ready.
!