Avaya 3.7 User Manual

Use the Upgrade Firmware button for upgrading the firmware of a specific security gateway. 
Before upgrading firmware from the VPNmanager, you must download the latest firmware from 
Avaya Inc.

The security gateway firmware download is password-protected. Contact technical support at 
vpnsupport@avaya.com to request a password prior to beginning the download.

Read the latest security gateway product readme file, before beginning the upgrade. For the 
latest version of the file for all security gateways, go the VPN and Security page from the Avaya 
Support Technical Database Web site, at http://support.avaya.com, and select the security 
gateway type to be downloaded, follow the links to the Readme file.

Note:

Because the upgrade procedure removes the security gateway from service, 
firmware upgrades should be a scheduled maintenance activity.

1. Once you have received your password, go to the Avaya Support Technical Database Web 

page at http://support.avaya.com, click VPN and Security and select the appropriate 
security gateway type to download.

2. Click Software Downloads and follow the links. Click the security gateway type link to 

begin the download process.

3. Select Save this file to disk. Click OK.

4. Browse to the directory where the VPNos download files should be saved. Click Save.

5. Navigate to the directory where the VPNos file was saved.