Billion Electric Company 5200S Series User Manual

 
1.  None of the LEDs are on when you turn on the router. 

Check the connection between the adapter and the router. If the error persists, you may have 
a hardware problem. In this case you should contact technical support. 

Try the default login and password, please refer to Chapter 3. If this fails, you can restore 
your router to its factory settings by holding the Reset button on the back of your router for 6 
seconds or more. 

Check the Ethernet LEDs on the front panel. The LED should be on for a port that has a PC 
connected. If it is off, check the cables between your router and the PC. Make sure you have 
uninstalled any software firewall for troubleshooting. Verify that the IP address and the subnet 
mask are consistent between the router and the workstations. 

Ensure that all other devices connected to the same telephone line as your router (e.g. 
telephones, fax machines, analogue modems) have a line filter connected between them and 
the wall socket (unless you are using a Central Splitter or Central Filter installed by a qualified 
and licensed electrician), and ensure that all line filters are correctly installed and the right 
way around. Missing line filters or line filters installed the wrong way around can cause 
problems with your ADSL connection, including causing frequent disconnections. If you have 
a back-to-base alarm system you should contact your security provider for a technician to 
make any necessary changes. 

 
 
 

Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. 
If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer 
where you purchased this product. 
 
Contact Billion 
 
WORLDWIDE: 

 
 
 
 
 
 
 

 

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