Billion Electric Company 7300M User Manual

If your ADSL Router is not functioning properly, you can refer first to this chapter for simple 

troubleshooting before contacting your service provider or Billion support. This can save you 

time and effort but if symptoms persist, consult your service provider.

 

 

Problems starting up the router 

Check the connection between the adapter and the router. If 

the error persists, you may have a hardware problem. In this 

case you should contact technical support. 

Try the default login and password, please refer to Chapter 3. 

If this fails, you can restore your router to its factory settings 

by holding the Reset button on the back of your router for 6 

seconds or more. 

 

Problems with the WAN Interface 

Ensure that the telephone cable is connected properly from 

the ADSL port to the wall jack. The ADSL LED on the front 

panel of the router should be on. Check that your VPI, VCI, 

encapsulation type and type of multiplexing settings are the 

same as those provided by your ISP. Reboot the router GE. If 

you still have problems, you may need to verify these settings 

with your ISP.