ZyXEL Communications ISG50 User Manual
Chapter 10 Monitor
ISG50 User’s Guide
226
Call Time
Call time is the time from when a caller finishes dialing a number until one of the parties
hangs up.
hangs up.
Enter the range of seconds, minutes or hours to specify the length of calls that you want
to search for. If you leave this field blank, then the length of the call will not be considered
as a search criterion, in other words calls of all length duration are displayed unless
limited by other search criteria.
to search for. If you leave this field blank, then the length of the call will not be considered
as a search criterion, in other words calls of all length duration are displayed unless
limited by other search criteria.
Talk Time
Talk time is the time from when a callee picks up an incoming call until one of the parties
hangs up.
hangs up.
Enter the range of seconds, minutes or hours to specify the length of calls that you want
to search for. If you leave this field blank, then the length of the call will not be considered
as a search criterion, in other words calls of all length duration are displayed unless
limited by other search criteria.
to search for. If you leave this field blank, then the length of the call will not be considered
as a search criterion, in other words calls of all length duration are displayed unless
limited by other search criteria.
Caller Group
Type the name of the authority group or outbound line group for which you want to search
the call detail record. Use the drop down list box to choose Totally Match, if you want to
display only call records that exactly match the criteria you type or select Partially
Match, if you want to enter only a part of the group name that you want to search for.
Alternatively, use the drop-down list box to select the outbound line group or authority
group configured on the ISG50 that you want to use as your search criterion.
the call detail record. Use the drop down list box to choose Totally Match, if you want to
display only call records that exactly match the criteria you type or select Partially
Match, if you want to enter only a part of the group name that you want to search for.
Alternatively, use the drop-down list box to select the outbound line group or authority
group configured on the ISG50 that you want to use as your search criterion.
Channel
Type the name of the type of channel for which you want to search the call detail record.
The channels can be either FXS extensions, FXO outbound channels, or SIP based
connections. Use the drop down list box to choose Totally Match, if you want to display
only call records that exactly match the criteria you type in or select Partially Match if
you want to enter only a part of the group name that you want to search for. Alternatively,
use the drop-down list box to select the channel configured on the ISG50 that you want to
use as your search criterion.
The channels can be either FXS extensions, FXO outbound channels, or SIP based
connections. Use the drop down list box to choose Totally Match, if you want to display
only call records that exactly match the criteria you type in or select Partially Match if
you want to enter only a part of the group name that you want to search for. Alternatively,
use the drop-down list box to select the channel configured on the ISG50 that you want to
use as your search criterion.
Next use the drop down list box to select whether you want to search calls originating
from this channel (SRC.), terminating via this channel (Dest.) or both (Both).
from this channel (SRC.), terminating via this channel (Dest.) or both (Both).
Caller Number
Type the telephone number of the caller for which you want to search the call detail
record. Use the drop down list box to choose Totally Match, if you want to display only
call records that exactly match the criteria you type in or select Partially Match, if you
want to enter only a part of the telephone number to search for.
record. Use the drop down list box to choose Totally Match, if you want to display only
call records that exactly match the criteria you type in or select Partially Match, if you
want to enter only a part of the telephone number to search for.
Dialed Number
Type the dialed telephone number of the callee for which you want to search the call detail
record. Use the drop down list box to choose Totally Match, if you want to display only
call records that exactly match the criteria you type in or select Partially Match, if you
want to enter only a part of the telephone number to search for.
record. Use the drop down list box to choose Totally Match, if you want to display only
call records that exactly match the criteria you type in or select Partially Match, if you
want to enter only a part of the telephone number to search for.
Displayed Item
Setting
Setting
Use this section to specify which details you want to display in the CDR report for each
telephone call record displayed. You can choose to display the following details:
telephone call record displayed. You can choose to display the following details:
•
Call Date - The date and time the call took place (start time).
•
Caller ID - The username associated with the extension that partook in the call.
•
Caller Number - The telephone number from which the call originated.
•
Called Number - The telephone number of a callee.
•
Caller Group - The authority group of the extension that partook in the call or the
outbound line group used to make the call.
•
Src. Channel - the interface type (FXS, FXO or SIP) and name from which this call
originated.
•
Dst. Channel - The type of outbound line group, if the callee is outside your
organization or the extension type (SIP or FXS) if the callee is within your
organization.
•
Call Time - The total duration of the call from the time the ringing started until one of
the parties hung up.
•
Talk Time - The total time of the call from the time the callee picked up the call until
one of the parties hung up.
•
Call Result - “Answered” if the call was completed successfully, “Not Answered” if the
call was not answered.
•
Record - Whether or not the call was recorded on the ISG50.
•
RTCP - RTCP information for voice quality troubleshooting.
Table 57
Monitor > Log > CDR > Query (continued)
LABEL
DESCRIPTION