ZyXEL Communications B-2000 User Manual
ZyAIR B-2000 Wireless LAN Gateway with 4-Port Switch
Troubleshooting
14-3
14.5 Problem with Internet Access
Table 14-5 Troubleshooting the Internet Access
PROBLEM CORRECTIVE
ACTION
Connect your cable/DSL modem with the ZyAIR using the appropriate cable.
Check with the manufacturer of your cable/DSL device about your cable
requirement because for some devices may require a crossover cable and others a
straight-through Ethernet cable.
requirement because for some devices may require a crossover cable and others a
straight-through Ethernet cable.
I cannot access the
Internet.
Internet.
Verify your WAN settings in SMT menu 2 and Internet access settings in SMT
menu 4.
menu 4.
Internet connection
disconnects
disconnects
Check the schedule rules in SMT menu 26.
If you use PPPoE encapsulation, check the idle time-out setting in SMT menu 11.5.
Contact your ISP.
14.6 Problem with Telnet
Table 14-6 Troubleshooting Telnet
PROBLEM CORRECTIVE
ACTION
I cannot access
the ZyAIR through
Telnet.
the ZyAIR through
Telnet.
Refer to the Problems with the Ethernet Interface section for instructions on checking
your Ethernet connection.
your Ethernet connection.