ZyXEL Communications 70 Series User Manual

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ZyWALL 5/35/70 Series User’s Guide
Appendix K VPN Setup
738
VPN Troubleshooting
If the IPSec tunnel does not build properly, the problem is likely a configuration error at one of 
the IPSec routers. Log into the web configurators of  both ZyXEL IPSec routers.
 
Check the settings in each field  methodically and slowly.
VPN Log
The system log can often help to identify a configuration problem.
 
Use the web configurator LOGS Log Settings screen to enable IKE and IPSec logging at both 
ends, clear the log and then build the tunnel.
View the log via the web configurator LOGS View Log screen or type 
sys log disp
 from 
SMT Menu 24.8. See 
 for information on the log messages.