ZyXEL Communications 650R-31/33 User Manual

Page of 213
Prestige 650R-31/33 ADSL Router 
Troubleshooting  
16-3
16.5  Problems with the Password 
Table 16-5 Troubleshooting the Password 
PROBLEM  
CORRECTIVE ACTION  
I cannot access the 
Prestige. 
The Password and Username fields are case-sensitive. Make sure that you enter the 
correct password and username using the proper casing. 
Use the RESET button to restore the factory default configuration file. This will restore 
all of the factory defaults including the password. Refer to the RESET button section 
in the User's Guide for details. 
16.6  Problems with Telnet 
Table 16-6 Troubleshooting Telnet 
PROBLEM  
CORRECTIVE ACTION  
Refer to the Remote Management Limitations section for scenarios 
when remote management may not be possible.  
When NAT is enabled: 
 
Use the Prestige’s WAN IP address when configuring from 
the WAN.  
 
Use the Prestige’s LAN IP address when configuring from 
the LAN. 
Refer to the Problems with the LAN Interface section for instructions 
on checking your LAN connection. 
I cannot access the Prestige from 
the LAN or WAN. 
Refer to the Problems with the WAN Interface section for 
instructions on checking your WAN connection.