Carrier Access 770-0015 AM User Manual

IP Router - Release 1.8

C-3

Troubleshooting

LAN Related Issues

Repair T1 issue

Unable to connect to anything outside
the LAN from LAN host

Ping the Router

LAN IP address

Statistics:Run-Time

Check Remote Conns

Remote Conns 1

Check WAN profile

Static/VPN Networks

Correct network defined

Yes

WAN packets

received and

transmitted

Is T1 up

Reboot host and

reinitialize router

Yes

Verify channels

match from end to

end. Verify that

remote router port is

enabled.

Verify that the

encapsulation is correct

and that there isn ’t an

authentication

mismatch

Verify that remote router has route

defined back to local router ‘s newtorks

Add network to Static/

VPN Network field

Yes

Is the ping

successful

Is the Link LED

green

Yes

Host & LAN IP in the

same subnet

Change IP

address and/or

subnet mask

Yes

Verify cabling is correct (straight cable

if connected to a switch or hub,

crossover if connected to a NIC)