Technicolor - Thomson 605 User Manual

Troubleshooting

E-DOC-CTC-20050429-0104 v1.0

8.1.2 Wireless Ethernet Troubleshooting

Not able to connect

wireless clients

Check following:

In case registration is enabled, you must press the 'Association' button to 
register the wireless client or search for wireless devices via the embedded web 
pages.

Make sure the SpeedTouch™ Association Control List is not locked. You can 
check this on the web pages. On the Wireless Access Point settings, make sure 
New stations are not allowed

 is NOT selected. 

No wireless connectivity

Make sure that:

Both wireless client adapter and SpeedTouch™ are allowed to connect through 
wireless channels as defined for local regulatory domain.

The WLAN client is configured for the correct wireless settings (SSID, security 
settings).

Check the signal strength, indicated by the wireless client manager. If the signal 
is low, try to place the SpeedTouch™ or to direct the SpeedTouch™’s antenna 
for optimal performance.

Make sure that the wireless client adapter is enabled (message like “radio on”).

Poor wireless

connectivity or reach

Check following:

Choose automatic channel selection or carefully select a radio channel that 
does not interfere with other radio channels.

Make sure both WLAN client adapter and SpeedTouch™ are allowed to connect 
through wireless channels as defined for local regulatory domain.

Check the location of the SpeedTouch™ in the building. 

Check the signal strength, indicated by the wireless client manager. If the signal 
is low, try to place the SpeedTouch™ or to direct the SpeedTouch™’s antenna 
for optimal performance.