AmbiCom WL11-SD User Manual

 

Common Troubleshooting Tips 
LED Activity 
If you encounter difficulty using and/or installing your 

WL11-SD 

product, the 

error may be related to various causes: 

●   

Out - of range situation, which prevents the 

WL11- SD 

Client from 

establishing a wireless connection with the network. 

●   

Configuration mismatch, which prevents the 

WL11- SD 

Client from 

establishing a wireless connection with the (correct) network. 

●   

Absence of, or conflict of the 

WL11- SD 

Driver. 

●   

A problem or conflict with the 

WL11- SD 

Client socket from powering 

on. 

 
A conflict of the 

 
Table below provides an overview of the various modes of operation and the 
associated LED activity. 
 
LED Activity Table 

Power LED 

Description/Action 

Continuous 
Red 

Standard operational mode 
No action is required 

Off 

WL11-SD 

Client power is not on, so it cannot 

transmit/receive data. 
The 

WL11-SD 

may not be connected properly. 

Actions  

  Check 

WL11- SD 

connection. 

  Verify the device settings of the 

WL11- SD 

Client 

to determine the conflict with another device. If so,
change the settings of either your 

WL11-SD 

Client 

or the conflicting device to resolve the problem. 

  Verify the versions of the driver and the 

WL11- SD 

Client firmware. 

  Visit our 

support 

website at  

http://www.ambicom.com to see if newer 
versions are available and if so, upgrade both the 
driver and 

WL11-SD 

firmware. 

Cannot Connect To Network 

If your AmbiCom 

WL11-SD 

seems to be working fine, but you are not able to 

connect to the network, this error might be due to a configuration mismatch. 
For example if LED of your 

WL11-SD 

Client lights, the problem is likely to be 

caused by a configuration mismatch of  

  Network Name 
  Encryption Key (The 

WL11- SD 

Network Name is case- sensitive). 

  Other causes may be: