Epson EMP-1715 User Manual

Epson

77

Troubleshooting

If any of the following problems occur, refer to the pages given for
each problem.

Problems concerning EasyMP

f

Suddenly changes to the EasyMP screen

p.78

f

When a connection is made using EMP NS Connection, the
projected image remains as is, and a connection cannot be
made from another computer.

p.78

f

The projector is not found when EMP NS Connection is
started

p.79

f

Cannot connect in "Advanced Connection Mode" or wired
LAN connection

p.80

f

The Slideshow cannot be displayed on the desired display
when the multi-screen display function is being executed.

p.80

f

Applications are no longer displayed from the computer's
screen when the multi-screen display function is executed.

p.80

f

The mouse cursor is not displayed on the computer's
screen.

p.80

f

The image and sound for movies with EMP NS Connection
are not displayed, the image is slow to appear, or either the
video or audio stop

p.81

f

When a connection is made using EMP NS Connection, a
PowerPoint Slideshow cannot be started

p.81

f

When a connection has been made using EMP NS
Connection, the screen will not be refreshed when using an
Office application.

p.81

f

Cannot specify files with EMP SlideMaker2

p.81

f

Error message when starting up EMP NS Connection

p.82

f

Error message when starting up EMP SlideMaker2

p.83

Problems concerning watch and control by EMP
Monitor

f

Mail is not sent even if an
abnormality occurs in the
projector

p.83

f

Cannot control or monitor the
projector with EMP Monitor

p.84

f

Error message when starting up EMP Monitor

p.84