Epson EH-TW3500 User Manual

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Problem Solving
Reading the indicators
The projector indicates its status using the indicators.
 (the icon and the around the button) and   
(the icon) light and flash, and 
 lights and flashes in
red according to the current status.
The following tables show what the indicators mean and
how to remedy the problems that they indicate.
* If all indicators are switched off, check that the power
cable is connected correctly and that the main power
switch is on.
When the 
 (warning) indicator is lit or flashing 
: Lit    
: Flashing    
: Off
Internal problem 
Fan problem / 
Sensor problem
Auto iris problem/ 
Cinema filter problem
Lamp problem / Lamp on error 
Check if the lamp is broken. 
p.52
Clean the air filter. 
p.49
When using above an altitude of about 1500 m, make sure you set the "High Altitude Mode" to 
"On". p.37
High internal temperature 
(overheating)
The lamp will switch off 
automatically and projection will 
stop. Wait for approximately 5 
minutes. When the cooling fan 
stops, turn off the main power 
switch at the rear of the projector.
High-speed cooling in 
progress
You can continue using the 
projector, but if the temperature 
rises again, it will switch off 
automatically.
(operation) indicator
(warning) indicator
warning/problem
Red
Red
Disconnect the power cable from the 
electrical outlet. Then contact your local 
dealer or the nearest address provided in 
the Support and Service Guide.
 
Epson 
Projector Contact List
Red
Red
Red
Red
Replace the lamp 
and then turn the 
power on.
If the problem is still not solved after the lamp is 
replaced, stop using the projector and disconnect the 
power cable from the electrical outlet. Then contact 
your local dealer or the nearest address provided 
in the Support and Service Guide.
 
Epson 
Projector Contact List
If the lamp is 
not broken
Contact your local dealer or the nearest address provided in the Epson 
Projector Contact List
.
If the lamp is 
broken
Red
• If the projector is 
installed against a 
wall, leave a space 
of 20 cm or more 
between it and the 
wall.
• Clean the air filters 
if they are blocked. 
p.49
If the problem is not solved 
when the power is turned 
back on, stop using the 
projector, turn off the main 
power switch, and 
disconnect the power 
cable from the electrical 
outlet. Then contact your 
local dealer or the nearest 
address provided in the 
Support and Service 
Guide
.
 
Epson 
Projector Contact List
Orange