Acer P5270 User Manual

24

English

Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following 
troubleshooting guide. If the problem persists, please contact your local reseller 
or service center.

Image Problems and Solutions

#

Problem

Solution

1

No image appears 

onscreen

•

Connected as described in the "Getting Started" 
section.

•

Ensure none of the connector pins are bent or 
broken.

•

Check if the projector lamp has been securely 
installed. Please refer to the "Replacing the Lamp" 

section.

•

Make sure you have slid on the lens door and the 
projector is turned on.

2

Partial, scrolling 

or incorrectly 

displayed 

image(For PC 

(Windows 95/98/

2000/XP))

•

Press "RESYNC" on the remote control or control panel.

•

For an incorrectly displayed image:

•

Open "My Computer," open the "Control 
Panel," and then double-click the "Display" 

icon.

•

Select the "Settings" tab.

•

Verify that your display resolution setting is 
lower than or equal to SXGA (1280 x 1024) 

(P1165) or SXGA+ (1400 x 1050) (P1265) or 

UXGA (1600 x 1200) (P5270 series).

•

Click the "Advanced Properties" button.

If the problem still appears, change the monitor display 

you are using and follow the steps below:

•

Verify that the resolution setting is lower than 
or equal to SXGA (1280 x 1024)(P1165) or  

SXGA+ (1400 x 1050)(P1265) or UXGA (1600 x 

1200) (P5270 series).

•

Click the "Change" button under the 
"Monitor" tab.

•

Click "Show all devices". Next, select "Standard 
monitor types" under the SP  box, and choose 

the resolution mode you need under the 

"Models" box.

•

Verify that the resolution setting of the 
monitor display is lower than or equal to SXGA 

(1280 x 1024)(P1165) or  SXGA+ (1400 x 

1050)(P1265) or UXGA (1600 x 1200) (P5270 

series).