DELL C2660dn User Manual

Page of 361
Action 
Yes 
No 
Replace the transfer belt unit, the 2nd BTR, and the retard roller. 
The task is complete. 
Contact Dell. 
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See 
After you replace the transfer belt unit, the 2nd BTR, and the retard 
roller, click Chart Print on the Diagnosis tab. 
Click Pitch Configuration Chart
The Pitch Configuration Chart is printed. 
Does this solve your problem? 
Vertical blanks 
Action 
Yes 
No 
Clean inside the printer by using the cleaning rod. See "Cleaning the 
After the cleaning is completed, click Chart Print on the Diagnosis 
tab. 
The task is complete. 
Go to action 2. 
Click Pitch Configuration Chart
The Pitch Configuration Chart is printed. 
Does this solve your problem? 
Ensure the light path is not covered. 
Remove the drum cartridges, and keep them in the dark place. See 
Check the light path, and then remove the shielding. 
Re-install the drum cartridges. See "Installing a Drum Cartridge.
Launch the Tool Box, and click Chart Print on the Diagnosis tab. 
Click Pitch Configuration Chart
The task is complete. 
Go to action 3. 
The Pitch Configuration Chart is printed. 
Does this solve your problem? 
Replace the drum cartridges. 
Replace the drum cartridges. See "Replacing the Drum Cartridges." 
After you replace the drum cartridges, click Chart Print on the 
Diagnosis tab. 
Click Pitch Configuration Chart
The task is complete. 
Contact Dell. 
The Pitch Configuration Chart is printed. 
Does this solve your problem? 
Troubleshooting Guide 
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