Datamax SV-3210 User Manual

40

ST/SV-3210 and ST/SV-3306

 

 

The printer does not print
formats sent from the host, but
the Fault Indicator remains off:

 

•

 The parser mode setting between the

printer and host may not match;
reconfigure, see Section 4.3.1.

•

 The communication parameters between

the printer and host may not match;
reconfigure, see Section 4.3.1.

•

 The interface connection may be faulty

or the cable may be incorrect or faulty;
check the connections and see Appendix
C for cable requirements.

•

 The printer may be in ‘character dump

mode’ (see Section 5.1); cycle the
printer power ‘Off’ and ‘On’.

 

 Erratic print  (strange characters
instead of ticket formats are
printed):
 

•

 The printer may be in ‘hex dump

mode’; see Section 5.1.

 

•

 If using the serial interface port, check

the host and printer communications
settings; see Section 3.5.1.

 
The cutter fails to cut, but the
Fault Indicator remains off:

 

 

First verify the cutter has been detected by
printing a Configuration Ticket; see
Section 3.5.1:

•

  If the cutter has not been detected, call

for service; otherwise, verify that the
cut function has been selected in the
software program.