DELL 2230d User Manual

Page of 128
Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, ensure the following:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The Ground Fault Circuit Interrupter (GFCI) has not tripped.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, or option.
All options are properly installed.
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Solving printing problems
Jobs do not print
Try one or more of the following:
V
ERIFY
 
THAT
 
THE
 
PRINTER
 
IS
 
READY
 
TO
 
PRINT
Ensure that the 
 light is on before sending a job to print.
C
HECK
 
TO
 
SEE
 
IF
 
THE
 
STANDARD
 
EXIT
 
BIN
 
IS
 
FULL
Remove the stack of paper from the standard exit bin.
C
HECK
 
TO
 
SEE
 
IF
 
THE
 
TRAY
 
IS
 
EMPTY
Load paper in the tray.
E
NSURE
 
THAT
 
YOU
 
ARE
 
USING
 
A
 
RECOMMENDED
 USB 
OR
 
PARALLEL
 
CABLE
For more information, contact Dell at support.dell.com.
E
NSURE
 
THAT
 
THE
 
PRINTER
 
CABLES
 
ARE
 
SECURELY
 
CONNECTED
Check that the cables are firmly connected to the printer. For more information, see the setup documentation that
came with the printer.
Troubleshooting
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