Datacard Group CP60 User Manual

 

Page 96

Possible Cause 1: Magnetic stripe data was sent to the printer and a 
magnetic stripe module is not installed.

Solution 1: Remove the magnetic stripe components of the card design. 
Print cards without sending magnetic stripe data to the printer.

Possible Cause 2: The magnetic stripe module is not communicating with 
the rest of the printer.

Solution 2: Check the printer to see whether a magnetic stripe module is 
included in the printer. If it is, power the printer off and on (disconnect the 
power cord from the printer power supply and then connect it again) so the 
printer can detect the module when the printer powers up.

If a magnetic stripe module is part of the printer and you receive this 
message, contact your service provider for assistance.