Xerox 8500/8550 User Manual

Page of 145
Getting Help
Phaser® 8500/8550 Color Printer
6-20
Web Links
Xerox provides several websites that offer additional help on your Phaser 8500/8550 printer. 
A set of Xerox links is installed in your web browser’s Favorites folder when you install the 
Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer 
driver also includes useful links. Use the following websites to obtain more information. 
 
 
Resource
Link
PhaserSMART Technical Support automatically 
diagnoses problems on your networked printer and 
proposes solutions:
infoSMART Knowledge Base (used by Xerox 
Customer Support staff) offers solutions for issues, 
such as error codes, print quality, paper jams, 
software installation, networking, and more:
Technical support information for your printer 
including online Technical Support, driver 
downloads, documentation, video tutorials, and 
much more:
Supplies for your printer: 
A resource for tools and information, such as 
interactive tutorials, printing templates, helpful tips, 
and customized features to meet your individual 
needs: 
Local sales and support center:
Printer registration:
Material Safety Data Sheets (English only) identify 
materials, and provide information on safely 
handling and storing hazardous materials:
Information about recycling supplies: