Xerox 8870 User Manual

Troubleshooting

ColorQube 8570/8870 Color Printer

User Guide

147

Printer is Making Unusual Noises

Note:

The printer will make a variety of noises during its power up procedure. These noises will 

consist of different clicking, beeping, and whirring noises. These should be considered normal 
operation if they happen during power up or cleaning and not during printing.

Date and Time are Incorrect

Automatic 2-Sided Printing Prints 1-Sided

One of the trays is not installed correctly.

Open and close the tray you are printing from.

The printer makes a buzzing, grinding sound during 
the print process when the Paper Tray 1 roller is out of 
position.

Open and close the tray or the front door to reset the 
roller position and eliminate the noise.

You have not set the correct date and time.

Set the correct Date and Time on the printer control 
panel:
1. On the printer control panel, select Printer Setup 

and then press the OK button.

2. Select Printer Controls > OK.
3. Select Date and Time > OK.
4. Follow the instructions on the control panel.

Note:

You can also set the date and time in 

CentreWare IS.

Two-sided printing was selected at the control panel 
but not selected in the printer driver at the time of 
printing.

Select 2-sided printing in the printer driver before 
sending the print job.

The correct paper size and type were not selected at 
the control panel when the tray being used was 
loaded with paper.

1. Remove the paper from the tray.
2. Reload the paper into the tray.
3. Adjust the paper guides to that they just touch 

the edges of the paper stack.

4. Verify that the correct paper type and size is 

displayed on the control panel menu. If it is not, 
correct it. For details, see