Xerox N Series User Manual

Total Satisfaction Services

SM

Giving Customers the Right Advice

Buy your Agreement now — don’t wait until
the warranty ends!

•  Advance purchase saves money—5% to 

30% depending on the model type

• "New printer" Agreement pricing is 

available for a limited time only

•  Forgetting to purchase a Service 

Agreement before existing coverage 
expires results in vulnerability (the 
potential for an expensive and 
inconvenient "time and material" repair)

Why multi-year Agreements are best

•  SAVINGS—up to 30% annualized!
•  Protects against future price increases
•  Eliminates the administrative hassle of 

renewing

•  Provides long-term insurance against the 

unexpected

Later may be too late

•  If a printer is no longer under the original 

product warranty and is not covered by a 
Xerox Service Agreement, it must be in 
good working order to qualify for coverage

•  Waiting for a failure before getting 

protection doesn’t work

Why Service Agreements are Worth Your Time!

More revenue/profit

•  Multiplies your sales effort (with virtually 

no additional selling effort)

•  Boosts your average gross margins
•  Brings in ongoing revenue through 

renewals

•  Doesn’t require up-front investment 

or inventory costs

Stronger account management

•  Helps create lasting customer relationships
•  Enhances your credibility as a total 

solutions consultant

•  Generates repeat sales of supplies

Extremely satisfied customers

•  Produces repeat and referral printer sales 

for you

•  Transforms customer crises into solvable 

situations

•  Ensures security in terms of printer care

Other Service Offerings

On-Site Installation

•  Service provided by a factory-trained 

Xerox technician

•  Available for purchase through you

Express Exchange

•  Overnight product replacement for the 

Phaser 140 only

•  Available exclusively from Xerox

For more information

For a complete, up-to-date listing of services
products and prices, visit Xerox’ Reseller
Web site at

www.tektronix.xerox.com/resellers/

and select "Price Lists."

Services