Xerox P12 User Manual

Troubleshooting

Servicing your Printer

Should you be unable to resolve a problem after using the Problem Solving sections of this
manual, place a call to the Xerox Customer Support Center at:

1 – 800 – TEAM – XRX

(1 – 800 – 832 – 6979)

The Customer Support Representative can solve many problems over the phone.  Please have
the following information available before calling:

–

The serial number _______________________
(Located on the back cover of the printer.)

–

The purchase date from your purchase receipt (required for warranty service).

–

A description of the problem.

  Status Code (if any) displayed on the control panel.