Xerox Network Laser Printers User Manual
NetWare Troubleshooting
Chapter 3: Novell NetWare Setup
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3-7
Novell NetWare
Troubleshooting
Step-by-Step
The steps in this procedure should eliminate cabling,
communication, and connection problems associated
with network connected printers.
communication, and connection problems associated
with network connected printers.
The steps are divided into two groups:
• Hardware Step-by-Step
• Software Step-by-Step
Software Step-by-Step assumes that you are connected to a
Novell NetWare network with a Windows OS loaded on
the client workstation.
Novell NetWare network with a Windows OS loaded on
the client workstation.
Complete both of these procedures, then run a test print
from your software application. If the job prints, no
further system troubleshooting will be necessary.
from your software application. If the job prints, no
further system troubleshooting will be necessary.
Novell NetWare Hardware Step-by-Step
1
Check LED activity on the printer. Link (green) LED
should be ON whenever it is connected to an active
network. Traffic (orange) LED should flicker with data
reception.
should be ON whenever it is connected to an active
network. Traffic (orange) LED should flicker with data
reception.
2
VERIFY cable connections. If possible, substitute a new
cable or connectors from a known good system or printer.
cable or connectors from a known good system or printer.
3
Check the port to which your printer is attached
(concentrator or MAU). Connect a known good network
device to it and test.
(concentrator or MAU). Connect a known good network
device to it and test.
4
Print a Configuration Sheet from your printer.