Xerox 701P25032 User Manual
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System Guide
Troubleshooting
status_log
The status_log contains information about the attributes of a job
once it has been accepted and tracked by the system.
once it has been accepted and tracked by the system.
The attribute information found in this file is as follows (the
sequence and attributes displayed vary with the job):
sequence and attributes displayed vary with the job):
Logging Module /t# Sender Name /t# Data Size /t# Document
Name /t# Document Format /t# Job ID /t# Virtual Printer Name /t#
Message /t# Time /t# Network Protocol /t# Assigned Physical
Printer /t# Plex /t# Plex Requested /t# Disposition
Name /t# Document Format /t# Job ID /t# Virtual Printer Name /t#
Message /t# Time /t# Network Protocol /t# Assigned Physical
Printer /t# Plex /t# Plex Requested /t# Disposition
ep_exception_log and ep_primary_log
These logs contain a list of faults. The ep_exception_log contains
a listing of all logged faults. The ep_primary_log contains
exceptions that are the primary cause of the problem.
a listing of all logged faults. The ep_primary_log contains
exceptions that are the primary cause of the problem.
The format of these files is as follows:
Logging Module /t# Absolute Time /t# Microseconds /t# Instance
ID:Module TD /t# Exception ID /t# Service Code
ID:Module TD /t# Exception ID /t# Service Code
LPR logs
The following logs are important for troubleshooting problems in
mapping NPS and Xerox FreeFlow Print Server:
mapping NPS and Xerox FreeFlow Print Server:
•
LPR logs that contain information related to the LPR gateway
such as missing jobs or communications problems.
such as missing jobs or communications problems.
Examples:
/opt/XRXnps/log/XLP/Debug.Log
•
JPM logs that contain information related to the Job Pool
Manager (JPM). The attribute set by the LPR Gateway can be
checked and verified by looking at this log:
Manager (JPM). The attribute set by the LPR Gateway can be
checked and verified by looking at this log:
/opt/XRXnps/
log/JPM.Debug.Log
.
Printing the accounting log
Print the Accounting log to gather information and recover from
various accounting problems. Either the entire Accounting log or a
portion of the log may be printed. This can be completed on the
Xerox FreeFlow Print Server interface in the [Administration]
section.
various accounting problems. Either the entire Accounting log or a
portion of the log may be printed. This can be completed on the
Xerox FreeFlow Print Server interface in the [Administration]
section.