Xerox 3225 User Manual
Sources of
Support
A-3
QMS Customer Support
QMS Corporate Bulletin Board System
The QMS Corporate Bulletin Board System (BBS) contains technical
support notes, application notes, drivers, patches, and utilities. If you
have technical questions that do not require an immediate reply, you
may leave them on electronic mail for the Sysop (System Operator).
support notes, application notes, drivers, patches, and utilities. If you
have technical questions that do not require an immediate reply, you
may leave them on electronic mail for the Sysop (System Operator).
The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600,
and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM,
YMODEM, and ZMODEM capabilities. Contact QMS Customer Tech-
nical Support for more information about the bulletin board.
and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM,
YMODEM, and ZMODEM capabilities. Contact QMS Customer Tech-
nical Support for more information about the bulletin board.
CompuServe
Through CompuServe, you can ask general, non-technical questions,
share information with other users, and access printing information
and programs. When you use CompuServe,
share information with other users, and access printing information
and programs. When you use CompuServe,
go qmsprint
takes
you directly to the forum where QMS is located. The QMS library sec-
tion contains application notes, drivers, utilities, technical information,
and announcement files.
tion contains application notes, drivers, utilities, technical information,
and announcement files.
Internet
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general informa-
tion about QMS.
announcements, a trade show schedule, and other general informa-
tion about QMS.
You can access the QMS server via any one of the many web viewers
available to Internet users. If you don’t have access to a web viewer,
we recommend the NCSA Mosaic web viewer (Mosaic is at
ftp.ncsa.uiuc.edu). The QMS home page is at http://www.qms.com/.
The QMS ftp resource is ftp.qms.com.
available to Internet users. If you don’t have access to a web viewer,
we recommend the NCSA Mosaic web viewer (Mosaic is at
ftp.ncsa.uiuc.edu). The QMS home page is at http://www.qms.com/.
The QMS ftp resource is ftp.qms.com.
QMS Customer Technical Assurance (CTA)
QMS Customer Technical Assurance is available from 7 am to 6 pm,
Central Standard Time, at (334) 633-4500 (US). You can also fax
questions to CTA at (334) 633-3716 (US). Please indicate whether
you would like a faxed or a phoned reply.
Central Standard Time, at (334) 633-4500 (US). You can also fax
questions to CTA at (334) 633-3716 (US). Please indicate whether
you would like a faxed or a phoned reply.