Ericsson 7700 User Manual

If your printouts are not what you expected, try the suggestions below:

Nothing prints. 

◗ Turn off the printer and computer. Make sure the interface cable is securely 

plugged in. Then restart the printer and computer.

◗ Make sure the interface cable meets the requirements; see page 13 or 13.
◗ The printer port setting doesn’t match the printer connection port 

(Windows).

Windows 7 & Windows Vista: Click 

 > Control Panel > Hardware and 

Sound > Devices and Printers. Right-click the icon for your printer, then 
select Properties. Click the Ports tab and make sure your printer port is 
selected.

Windows XP: Click Start > Control Panel > Printers and Other Hardware 
> Printers and Faxes. Right-click the icon for your printer, then select 
Properties. Click the Ports tab and make sure your printer port is selected.

◗ Download and install the latest driver for Macintosh or Windows from the 

Your print has incorrect or 
garbled characters.

◗ Make sure your software is installed correctly and the printer is selected. 
◗ Clear any stalled print jobs. 
◗ Turn off the printer and computer. Make sure the interface cable is securely 

plugged in at both ends.

Your print has incorrect 
margins.

◗ Check the page size or paper size settings in your application. Make sure 

they are within the printer’s printable area.

◗ Make sure the Paper Size and Borderless settings in your printer software 

are correct for the paper you’re using.

◗ Paper is loaded incorrectly. Follow the instructions beginning on page 57 to 

reload the paper. Make sure PAPER SKEW CHECK is ON in the control panel 
menu.

◗ The ROLL PAPER MARGIN setting on the PRINTER SETUP menu is 

incorrect. See page 217 for more information.

Your image is inverted.

◗ Turn off the Flip Horizontal or Mirror Image setting in your printer software. 

See page 118 (Mac OS X 10.6 & 10.5) or page 131 for (Mac OS X 10.4.11) or 
page 99 (Windows) for instructions.