Ricoh DSm716 User Manual

When You Cannot Make Copies As Wanted

15

This section describes causes and remedies when copy results are not as expected.

❖ Basic

Misfeeds occur frequently. The number of sheets loaded ex-

ceeds the capacity of the machine.

Load paper only as high as the 
upper limit markings on the side 
fences of the paper tray or bypass 
tray. See “Copy Paper”, About 
This Machine.

Misfeeds occur frequently. The paper is damp.

Use paper that has been stored in 
the recommended temperature and 
humidity condition. See “Copy Pa-
per”, About This Machine.

Misfeeds occur frequently. The paper is too thick or too thin. Use recommended paper. See “Copy 

Paper”, About This Machine.

Misfeeds occur frequently. The copy paper is wrinkled or has 

been folded/creased.

Use recommended paper. Use pa-
per that has been stored in the 
recommended temperature and 
humidity condition. See “Copy 
Paper”, About This Machine.

Misfeeds occur frequently. Printed paper is used.

Use recommended paper. Do not re-
use copy paper that has been already 
copied or printed onto. See “Copy 
Paper”, About This Machine.

Copy paper becomes 
creased.

The paper is damp.

Use paper that has been stored in 
the recommended temperature and 
humidity condition. See “Copy Pa-
per”, About This Machine.

Copy paper becomes 
creased.

The paper is too thin.

Use recommended paper. See “Copy 
Paper”, About This Machine.

You cannot combine 
several functions.

Selected functions cannot be used 
together.

Check the combination of func-
tions and make the settings again. 
See “Combination Chart”, Copy 
Reference.

Print is slanted.

The side fences in the paper tray 
is not locked.

Make sure the side fence is 
locked. See p.71 “Changing the 
Paper Size”.

Print is slanted.

The paper is feeding in at a slant.

Load the paper correctly. See p.65 
“Loading Paper”.

Print is slanted.

The machine's cover is open.

Make sure the right and lower 
right covers are properly closed.