Pitney Bowes W680 User Manual

Reason:

Ink cartridge problem.

Solution:

Purge ink cartridge (pg A-23).
Clean cartridge jets with soft cotton
cloth and water (in line with colors as
shown).
Change to a new cartridge.

Reason:

Ink supply is low.

Solution:

Check adjustment of the media thickness lever
(page 3-14). If this fails to correct the problem,
replace ink cartridge (pages 2-13, 2-15).

Reason:

Incorrect media thickness lever setting.
Ink may not dry on very high gloss material.

Solution:

Check whether media thickness lever is adjusted
too low (page 3-13).
Try using less glossy material.
Check exit rollers.

Reason:

Incorrect media thickness lever setting. Also,
unsuitable material.

Solution:

Check whether envelope thickness lever is
adjusted too high (page 3-14).
Print quality is less sharp when using Tyvek,
recycled or glossy media.