Lexmark X548dte User Manual

Page of 304
Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.
Printer is printing blank pages
Try one or more of the following:
M
AKE
 
SURE
 
THERE
 
IS
 
NO
 
PACKING
 
MATERIAL
 
LEFT
 
ON
 
THE
 
TONER
 
OR
 
PRINT
 
CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
M
AKE
 
SURE
 
THE
 
TONER
 
OR
 
PRINT
 
CARTRIDGE
 
IS
 
NOT
 
LOW
 
ON
 
TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:
1
Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Troubleshooting
267