Lexmark X548dte User Manual
Solid color or black pages appear on prints
M
AKE
SURE
THE
TONER
OR
PRINT
CARTRIDGES
ARE
INSTALLED
CORRECTLY
,
ARE
NOT
DEFECTIVE
AND
NOT
LOW
ON
TONER
•
Remove and reinstall the toner or print cartridges.
•
Make sure the toner is distributed evenly within the toner or print cartridge:
1
Remove the toner or print cartridge.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the toner or print cartridge.
Note: If print quality does not improve, replace the toner or print cartridge. For more information, see
“Replacing a toner cartridge” on page 217.
“Replacing a toner cartridge” on page 217.
•
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Toner fog or background shading appears on the page
Try one or more of the following:
M
AKE
SURE
THE
IMAGING
KITS
ARE
NOT
WORN
OR
DEFECTIVE
Replace the imaging kits.
Note: The printer has two types of imaging kits: a black
‑and‑color imaging kit, and a black imaging kit. The
black
‑and‑color imaging kit has cyan, magenta, yellow, and black developer units. The black imaging kit has a black
developer unit only.
M
AKE
SURE
THERE
IS
NO
TONER
IN
THE
PAPER
PATH
Clean any visible toner from the paper path. If the problem persists, then contact customer support.
Troubleshooting
274