Lexmark 26C0235 User Manual

Page of 257
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electrical equipment plugged into the outlet is working.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem
with the scanner.
Scan was not successful
These are possible solutions. Try one or more of the following:
C
HECK
 
THE
 
CABLE
 
CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
A
N
 
ERROR
 
MAY
 
HAVE
 
OCCURRED
 
IN
 
THE
 
PROGRAM
Turn off and then restart the computer.
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
O
THER
 
SOFTWARE
 
PROGRAMS
 
MAY
 
BE
 
INTERFERING
 
WITH
 
SCANNING
Close all programs not being used.
T
HE
 
SCAN
 
RESOLUTION
 
MAY
 
BE
 
SET
 
TOO
 
HIGH
Select a lower scan resolution.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
C
HECK
 
THE
 
DISPLAY
 
FOR
 
ERROR
 
MESSAGES
Clear any error messages.
T
HE
 
SCANNER
 
GLASS
 
MAY
 
BE
 
DIRTY
Clean the scanner glass with a clean, lint
‑free cloth dampened with water. For more information, see “Cleaning the
A
DJUST
 
THE
 
SCAN
 
RESOLUTION
Increase the resolution of the scan for a higher quality output.
C
HECK
 
THE
 
QUALITY
 
OF
 
THE
 
ORIGINAL
 
DOCUMENT
Make sure the quality of the original document is satisfactory.
Troubleshooting
214