Lexmark 26C0235 User Manual
C
HECK
FOR
SERVICE
MESSAGES
If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the
error recurs, call for service.
error recurs, call for service.
Memory card
Make sure the memory card is securely connected to the printer system board.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
C
HECK
THE
PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
media guidelines.
M
AKE
SURE
THERE
IS
NOT
TOO
MUCH
PAPER
IN
THE
PAPER
TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
multipurpose feeder.
C
HECK
THE
PAPER
GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
T
HE
PAPER
MAY
HAVE
ABSORBED
MOISTURE
DUE
TO
HIGH
HUMIDITY
•
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
The paper path is not clear. Clear jammed paper from the entire paper path, and then press
.
Page that jammed does not reprint after you clear the jam
In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1
Press
.
2
Press the arrow buttons until Settings appears, and then press
.
3
Press the arrow buttons until General settings appears, and then press
.
4
Press the arrow buttons until Print Recovery appears, and then press
.
Troubleshooting
221