Netgear FWG114P v2 User Manual

Troubleshooting

11-1

This chapter gives information about troubleshooting your ProSafe Wireless 802.11g  Firewall/
Print Server Model FWG114P v2. After each problem description, instructions are provided to 
help you diagnose and solve the problem.

After you turn on power to the router, the following sequence of events should occur:

1.

When power is first applied, verify that the PWR LED is on.

2.

After approximately 10 seconds, verify that:

a.

The TEST LED is not lit.

b.

The LAN port LEDs are lit for any local ports that are connected.

If a port’s LED is lit, a link has been established to the connected device. If a LAN port is 
connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 
Mbps, the LED will be OFF.

c.

The Internet port LED is lit.

If any of these conditions does not occur, refer to the appropriate following section.

If the Power and other LEDs are off when your router is turned on:

•

Make sure that the power cord is properly connected to your router and that the power supply 
adapter is properly connected to a functioning power outlet. 

•

Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product.

If the error persists, you have a hardware problem and should contact technical support.