HP (Hewlett-Packard) T1200 User Manual

Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the 

View information

 key  .

Check that you are using appropriate print-quality settings for your purposes (see 

). Select the custom print-quality options in the driver dialog, and try turning on the

Maximum detail option (if available). You may wish to reprint your job at this point in case the
problem has been solved.

If the resolution of your image is greater than the printing resolution, you may notice a loss of
line quality. If you are using the PCL or the HP-GL/2 and HP RTL driver for Windows, you can
find the Max. Application Resolution option in the driver dialog's Advanced tab, under
Document Options > Printer Features. If you change this option, you may wish to reprint your
job at this point in case the problem has been solved.

If lines are too thin or missing, print the Image Diagnostics Print. See 

.

If the problem remains, go to the front panel and select the Ink menu icon 

, then Printhead

information to see the printhead alignment status. If the status is PENDING, you should align
the printheads. See 

. After alignment, you may wish to reprint

your job in case the problem has been solved.

Go to the front panel and press the 

View information

 key   to see the paper advance calibration

status. If the status is DEFAULT, you should perform paper advance calibration: see 

.

If the problem persists despite all the above actions, contact your customer service representative for
further support.

If lines in your image appear stepped or jagged when printed:

150 Chapter 16   Troubleshooting print-quality issues

ENWW