HP (Hewlett-Packard) CE914A#BGJ User Manual
Print a cleaning page
Print a cleaning page to remove dust and excess toner from the paper path if you are having any of
the following problems:
the following problems:
●
Specks of toner are on the printed pages.
●
Toner is smearing on the printed pages.
●
Repeated marks occur on the printed pages.
Use the following procedure to print a cleaning page.
1.
Make sure that the product is idle and the Ready light is on.
2.
Load paper in the input tray.
3.
In the Windows system tray, right-click the Device Settings icon and then click the product
name.
name.
4.
Click the Device Settings button.
5.
Click the Print Cleaning Page button.
NOTE:
The cleaning process takes about 2 minutes. The cleaning page stops periodically during
the cleaning process. Do not turn the product off until the cleaning process has finished. You might
need to repeat the cleaning process several times to thoroughly clean the product.
need to repeat the cleaning process several times to thoroughly clean the product.
Calibrate the product to align colors
If you experience any print-quality problems, calibrate the product.
1.
Make sure that the product is idle and the Ready light is on.
2.
Load paper in the input tray.
3.
In the Windows system tray, right-click the Device Settings icon and then click the product
name.
name.
4.
Click the Device Settings button.
5.
Click the Calibrate Now button.
Check the print cartridges
Check each print cartridge, and replace it if necessary, if you are having any of the following
problems:
problems:
●
The printing is too light or seems faded in areas.
●
Printed pages have small unprinted areas.
●
Printed pages have streaks or bands.
If you determine that you need to replace a print cartridge, print the Supplies Status Page to find the
part number for the correct genuine HP print cartridge.
part number for the correct genuine HP print cartridge.
114 Chapter 9 Solve problems
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