Sony UPX-C100 User Manual

Troubleshooting

69

If the camera is 
used in a cold 
location, residual 
images may 
appear on the 
LCD.
Black spots may 
appear or red, 
blue, green, or 
other color spots 
may remain on the 
LCD.

• This is a normal phenomenon associated 

with LCDs.
tThis is not a malfunction.

A printer icon 
appears in the 
center of the LCD, 
and the camera 
does not operate.

• The printer is printing a picture.

tWait until printing finishes and 

perform the operation again.

The display image 
freezes for a while 
after data 
transmission ends.

• Paper is being fed to the printer.

tThe display image will change when 

the paper finishes feeding and printing 
begins.

The DELETE 
screen does not 
appear, even if the 

/  button is 

pressed.

• The PICTURE INFO screen is displayed 

in Playback mode.
tPress the MENU/GO BACK button to 

return to the MENU screen for 
Playback mode.

The display does 
not zoom in, even 
if the zoom lever 
is pressed toward 

.

Pictures do not 
print, even if the 

/

 button is 

pressed.

• The camera is set to Capture mode.

tPictures can only be printed from 

auto-review display or Playback 
mode.

• The PICTURE INFO screen is displayed 

in Playback mode.
tPress the MENU/GO BACK button to 

return to the MENU screen for 
Playback mode.

The picture is blurred.

• The picture is out of focus.

tCheck the distance between the 

lens and the subject, and make 
sure the subject is within the 
focus range.

• The camera was moved when the 

release button was pressed.
tHold the camera correctly and 

press the release button slowly.

• The shutter speed was too slow 

because EXPOSURE & FLASH is 
set to 

 or 

.

tSet the appropriate shooting 

conditions. (See “Setting the 
Shooting Conditions” on page 38)

• The lens is dirty.

tClean the lens with a clean, soft, 

dry cloth.

The picture is too dark. • Something (such as a finger) was 

blocking the flash.
tHold the camera correctly and 

make sure nothing is blocking the 
flash.

• The subject was too far away.

tMake sure the subject is within 

flash range when taking the 
picture.

tCompensate the exposure.

• The subject was backlit.

tUse the flash.

The colors in a picture 
taken indoors are not 
correct.

• The lighting is affecting the colors.

tSet the white balance correctly. 

(See “Adjusting the White 
Balance (WHITE BALANCE)” 
on page 44)

Part of the picture is 
missing.

• Something (such as a finger) was 

blocking the lens.
tHold the camera correctly and 

make sure nothing is blocking the 
lens.

The area around the 
subject is dark.

• The built-in flash was used with 

FULL/HIGH/STD.
tTake the picture with HIGH-ID/

STD-ID.