Zebra Technologies 2844 User Manual

Printer Operation--continued

Printer appears to be

working (media is being fed

out), but nothing is printed.

1. Verify that the labels are the correct

type.

2. Check that the roll is loaded with the di-

rect thermal side facing up.

3. Clean the print head with cleaning pen.

4. Ensure top cover is locked closed.

Printing is faded or poor

quality.

1. Clean the print head with cleaning pen.

2. Adjust print speed/darkness in software.

3. Check the media and verify that print

surface is facing up.

4. Check the correct combination thermal

transfer ribbon and media are in use.

Prints only partial label or

skips a label.

1. Perform AutoSense gap sensor

adjustment on page 8.

2. Label caught on print head.

3. Top cover is not properly latched.

4. Possible software problem. Check the

printer memory configuration. Refer to

the EPL2 Programming manual.

Printing stops and STATUS

indicator lights ORANGE or

RED.

1. Perform AutoSense gap sensor adjust-

ment on page 8.

2. Possible problem with label stock. Use

only approved labels and tags.

3. Possible label jam.

4. Insufficient memory for label size. Check

the printer memory configuration.

5. Possible software problem. Refer to the

EPL2 Programming manual.