Kodak 20R User Manual

A print has a line on it.

The circuit breaker was turned off 
when paper was in the shoe.

• Do not turn off the circuit breaker when 

paper is in the shoe.

• Do a shutdown prior to turning off the circuit 

breaker.

The printer was disturbed or 
bumped during the print cycle.

Do not disturb or bump the printer during the 
print cycle.

The prints have a 
repeated unfocused 
pattern on the edges.

The roll of paper was dropped on 
its edge.

Load a new roll of paper.

The edges are out of 
focus.

The relative humidity level is too 
low for the paper to be stored in the 
cassette for more than one day.

Increase the humidity level in the room or store 
the paper in a sealed plastic bag when it is not 
being used.

The prints have a light 
leak exposure on them.

The opening for the control strip 
feed box is open.

Store and carry the cassette with the opening 
facing down.

The rotor is hitting the 
paper in the printer and 
causing noise.

The paper is not loaded correctly.

Reload the paper.

The vacuum reduction 
insert is damaged and 
causing noise in the 
printer.

• The vacuum reduction insert 

was not installed properly and 
has become damaged.

• A damaged vacuum reduction 

insert was installed.

Properly install an undamaged vacuum 
reduction insert.

The paper is being 
creased and crumpled 
when feeding into the 
printer.

The lead edge of the paper has not 
been squarely trimmed and is 
being pulled at an angle or 
unevenly or it is being loaded at an 
angle into the rollers.

1. Pull the paper out of the printer from the 

paper supply area.

2. Recut the lead edge of the paper squarely.
3. Reload the paper. Wait for a message and 

the push the paper evenly and slowly.

NOTE:

If necessary, remove the curl in the 
paper by rolling the paper on an 
empty core in the opposite direction 
of the curl.

The paper jams 
repeatedly.

Small strips or pieces of paper are 
caught in the printer from the 
previous paper jam.

Remove small pieces of paper from the printer.

The splice tape was only installed 
on one side of the digital printer 
paper saver and the paper.

Apply splice tape to both sides of the paper 
and the digital printer paper saver. See 
“Attaching a Digital Paper Saver” on 
page 3-10.

The prints have not been 
cut correctly by your 
cutter.

• The cutter may not be set 

correctly.

• The punch marks line up with 

the ends of the image.

• Readjust the cutter.
• Check the position of the paper punch.