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Lenovo
5030
User Manual
Lenovo 5030 User Manual
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Replacing the keyboard or mouse . . . . .
62
Completing the parts replacement . . . . .
63
Chapter 6. Recovery information. . .
65
Creating and using recovery media
. . . . . .
65
Creating recovery media . . . . . . . . .
65
Using recovery media . . . . . . . . . .
66
Performing backup and recovery operations . . .
66
Performing a backup operation . . . . . .
66
Performing a recovery operation . . . . . .
67
Using the Rescue and Recovery workspace . . .
67
Creating and using a rescue medium . . . . . .
68
Creating a rescue medium . . . . . . . .
68
Using a rescue medium . . . . . . . . .
69
Reinstalling preinstalled applications and device
drivers . . . . . . . . . . . . . . . . . .
69
Reinstalling software programs . . . . . . . .
70
Reinstalling device drivers . . . . . . . . . .
71
Solving recovery problems . . . . . . . . . .
71
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . .
73
Starting the Setup Utility program . . . . . . .
73
Viewing and changing settings . . . . . . . .
73
Using passwords. . . . . . . . . . . . . .
73
Password considerations . . . . . . . . .
74
Power-On Password
. . . . . . . . . .
74
Administrator Password . . . . . . . . .
74
Hard Disk Password. . . . . . . . . . .
74
Setting, changing, and deleting a password .
74
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . .
75
Enabling or disabling a device
. . . . . . . .
75
Selecting a startup device . . . . . . . . . .
75
Selecting a temporary startup device . . . .
76
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
76
Enabling ErP compliance mode . . . . . . . .
76
Smart performance choices . . . . . . . . .
77
Exiting the Setup Utility program
. . . . . . .
77
Chapter 8. Updating system
programs . . . . . . . . . . . . . . .
79
Using system programs . . . . . . . . . . .
79
Updating (flashing) the BIOS from a disc . . . .
79
Updating (flashing) the BIOS from your operating
system . . . . . . . . . . . . . . . . . .
80
Recovering from a POST/BIOS update failure . .
80
Chapter 9. Preventing problems . . .
83
Keeping your computer current . . . . . . . .
83
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . .
83
Updating your operating system . . . . . .
83
Using System Update . . . . . . . . . .
83
Cleaning and maintenance . . . . . . . . . .
84
Basics . . . . . . . . . . . . . . . .
84
Cleaning your computer . . . . . . . . .
85
Good maintenance practices . . . . . . .
86
Moving your computer
. . . . . . . . . . .
86
Chapter 10. Troubleshooting and
diagnostics . . . . . . . . . . . . . .
89
Basic troubleshooting . . . . . . . . . . . .
89
Troubleshooting procedure . . . . . . . . . .
90
Troubleshooting . . . . . . . . . . . . . .
90
Audio problems . . . . . . . . . . . .
91
CD problems . . . . . . . . . . . . .
92
DVD problems . . . . . . . . . . . . .
93
Intermittent problems . . . . . . . . . .
95
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
95
Monitor problems. . . . . . . . . . . .
97
Networking problems . . . . . . . . . .
98
Option problems . . . . . . . . . . . .
101
Performance and lockup problems . . . . .
102
Printer problems . . . . . . . . . . . .
104
Serial port problems. . . . . . . . . . .
105
Software problems . . . . . . . . . . .
105
USB problems . . . . . . . . . . . . .
106
Diagnostic programs . . . . . . . . . . . .
106
Lenovo ThinkVantage Toolbox . . . . . . .
107
PC-Doctor for DOS . . . . . . . . . . .
107
Chapter 11. Getting information,
help, and service . . . . . . . . . .
109
Information resources . . . . . . . . . . . .
109
Lenovo ThinkVantage Tools . . . . . . . .
109
ThinkVantage Productivity Center . . . . .
109
Lenovo Welcome . . . . . . . . . . . .
109
Help and Support. . . . . . . . . . . .
109
Safety and Warranty. . . . . . . . . . .
110
Lenovo Web site (http://www.lenovo.com) . .
110
Lenovo Support Web site. . . . . . . . .
110
Help and service . . . . . . . . . . . . . .
110
Using the documentation and diagnostic
programs . . . . . . . . . . . . . . .
110
Calling for service. . . . . . . . . . . .
111
Using other services
. . . . . . . . . .
111
Purchasing additional services
. . . . . .
112
Appendix A. Notices . . . . . . . .
113
ii
ThinkCentre User Guide
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