Lenovo 7064 User Manual

Lenovo

1.

Make

sure

your

computer

is

turned

off.

2.

If

you

are

running

diagnostics

from

diskettes

using

a

USB

diskette

drive,

plug

in

the

USB

device.

3.

Insert

the

disc

into

the

optical

drive

or

the

first

diagnostic

diskette

into

the

diskette

drive.

4.

Restart

the

computer.

Note:

If

the

diagnostic

program

does

not

start,

the

optical

drive

or

diskette

drive

has

not

been

set

as

a

bootable

device.

See

for

instructions

on

how

to

select

or

change

the

startup

device.

5.

When

the

diagnostics

program

opens,

follow

the

instructions

on

the

screen.

Note:

If

you

are

running

diagnostics

from

a

diskette,

when

prompted,

remove

the

first

diskette

and

insert

the

second

diskette.

6.

When

the

program

finishes,

remove

the

disc

or

diskette

from

the

drive.

7.

Select

the

diagnostic

test

you

want

to

run.

Press

the

F1

key

for

additional

help.

Running

diagnostics

from

the

Rescue

and

Recovery

workspace

To

run

diagnostics

from

the

Rescue

and

Recovery

workspace,

use

the

following

procedure:

Note:

If

you

did

not

create

a

diagnostic

CD/DVD

image

or

diagnostic

diskettes,

you

can

run

the

PC-Doctor

for

DOS

diagnostic

program

from

the

Rescue

and

Recovery

workspace.

1.

Shut

down

the

operating

system

and

turn

off

the

computer.

2.

Repeatedly

press

and

release

the

F11

key

as

you

turn

on

the

computer.

3.

When

you

hear

beeps

or

see

a

logo

screen,

stop

pressing

the

F11

key.

The

Rescue

and

Recovery

workspace

opens.

Note:

For

some

models,

press

the

Esc

key

to

enter

Rescue

and

Recovery.

4.

From

the

Rescue

and

Recovery

workspace,

select

Launch

Advanced

Rescue

and

Recovery

→

Diagnose

hardware

.

5.

Follow

the

prompts

on

the

screen.

The

computer

will

restart.

6.

When

the

computer

restarts,

the

diagnostic

program

opens

automatically.

Select

the

diagnostic

test

you

want

to

run.

Press

the

F1

key

for

additional

help.

PC-Doctor

for

Windows

PE

Depending

upon

your

machine

type

and

model,

you

either

have

PC-Doctor

for

DOS

or

PC-Doctor

for

Windows

PE

on

your

Lenovo

computer.

The

PC-Doctor

for

Windows

PE

diagnostic

program

is

part

of

the

Rescue

and

Recovery

workspace.

Use

PC-Doctor

for

Windows

PE

if

you

are

unable

to

start

the

Windows

operating

system

or

if

PC-Doctor

for

Windows

has

not

been

successful

in

isolating

a

possible

problem.

18

User

Guide